Elgato capture card target9/12/2023 Whatever they're doing, it seems to break away from Elgato's methodology which doesn't present the same issue. It just seemed unlikely to me that a brand catering more towards professionals and business would modify their drivers or something to fix this, if they even can, I'm not convinced that it's not hardware limitation depending on how they're implementing the feature. Should list the PCIe generation and link width:Ĭlick to expand.I've reached out to support a few times, not regarding the multi application support however, I guess I just never really found it as a real option. You can check the link state by going to the Video Capture Device source Properties, Configure Video, then to the Info tab. I actually had a similar problem with my 2-port Pro Capture it turned out that my motherboard was running the slot I had it in at 1x speed due to some of the options I had turned on for onboard features, it was 'stealing' PCIe lanes from the card slots. If it's cutting the sides (as it somewhat looks like in your demo GIF) then that's less of an option. Are any of them exhibiting the correct aspect ratio? You could always crop off the sides if it's just letter/columnboxing the feed.Ī lower-quality option would be to manually edit the transform to correct the AR by hand. I'd assume that OBS might be requesting it, and the card is opting-up to the next-closest. They might have steps available allowing the advanced user to add their own resolution definition. If their software is saying that the resolution is out-of-range, that means it's one of the resolutions the card can't 'speak' natively. However, when I try to record with OBS and FFmpeg simultaneously FFmpeg starts duping thousands of frames a minute, as soon as I close OBS FFmpeg stops duplicating frames.Ĭlick to expand.I'd say that reaching out to Elgato Support would be the next step. I've noticed that I was able to open my Magewell card in multiple programs, and I do agree that it's obviously a superior card in almost every aspect. If I could keep the Magewell I'd only need one more 4k60 Pro. If the Magewell simply worked like the Elgato seems to I'd definitely opt of the Magewell, especially considering how hard it is to find the 4k60 Pro right now and I need 2 more for my setup to function how I'd like. It's almost like the buffer on the card is shared between applications or something, nevertheless with my limited testing in regards to the Elgato 4k60 pro it does not exhibit the same issue, really my only issue with the Elgato card for my application is that OBS seems to think 3440x1440 means 3840x2160 as seen in the log. None of my resources are being maxed out, and I'm using the same settings in each application, yet it can't seem to keep up. However, when I try to record with OBS and FFmpeg simultaneously FFmpeg starts duping thousands of frames a minute, as soon as I close OBS FFmpeg stops duplicating frames. Click to expand.I've noticed that I was able to open my Magewell card in multiple programs, and I do agree that it's obviously a superior card in almost every aspect.
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